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Constellation

Note 9 USB type C to HDMI Dex

After the update for some reason, my usb type-c to HMDI is no longer working. Everytime I plug my phone to TV neither Dex interface nor screen mirror works. 

 

Notification keeps on popping "High- power USB device connected. Unable to access this device. Connected device needs external power supply"

 

Anyone experiencing the same issue? I doubt it's my Samsung cable Model EE HG950. It's fairly new

2 REPLIES 2
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Cosmic Ray

Re: Note 9 USB type C to HDMI Dex

No it is not the cable, it is the new update.

I went through 3 days of  pulling my hair out to figure it out.  

No one can tell me why it happened or what the problem is.  Been twice to tech, one they called Firmware resets.  Second software reflash.  This is what Samsung called them, tech says they are no different.  So for us who can no longer use this feature and don't have a PC are out of luck. 

 

I bought a smart tv to use this mode because my note 9 is my PC. 

I am really upset and disappointed by this.  

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Highlighted
Cosmic Ray

Re: Note 9 USB type C to HDMI Dex

We now have to use DeX to PC or not at all.

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