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useryL5ZGzyunz
Constellation

Re: Note 9 - Unable to send group text messages

It isnt the carrier everyone regardless the carrier are experiencing the same issue 

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userkGpnX9lIT2
Constellation

Re: Note 9 - Unable to send group text messages

I am having the same issue! Very aggravating

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Samsung Moderator
Samsung Moderator

Re: Note 9 - Unable to send group text messages

@userkGpnX9lIT2

 

Hello,

 

I understand this can be very frustrating. Have you tried any troubleshooting steps that is on this thread?

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Red Giant

Re: Note 9 - Unable to send group text messages

have you tried on resetting the APN?

Settings > connections > mobile networks > access point names > 3 vertical dots on the top right > reset to default

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Red Giant

Re: Note 9 - Unable to send group text messages

have you tried on resetting the APN?

Settings > connections > mobile networks > access point names > 3 vertical dots on the top right > reset to default

 

if that doesn't work, call your carrier for what the sms and mms apn address and reset to those in the apn settings manually

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Samsung Care Ambassador

Re: Note 9 - Unable to send group text messages

If your device is not RCS capable make sure the settings for the group message should be in MMS mode and not SMS or else you will not get group message.. Go to settings menu on the messaging app and set the group message to MMS.

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