Hey, have you tried clearing the cache of the camera app? Below are some troubleshooting steps for clearing the camera cache:
Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) >
camera > Storage > Clear Data and Clear Cache.
Can you test this out to see if the happens in Safe Mode? For steps to put your device in Safe Mode, please click on the link.
@SamsungTam yes sir. it happens in safe mode. i tried that. it is definatly a problem in the camera hardware going lose after some use. Even if i shake the camera close to my ear, i can hear the camera hardware making clicking sound as the result of moving around. Abviously this is impacting multiple users and i now have 2 busted Note 9s with the same exact issue.
did you wactch the video i posted?
Ok, I just tried it in safe mode. I haven't used it before so it took me some figuring out, but I still have the problem. Another user posted that this might be a hardware problem, and that may be the case. The vibrating sound seems like it may come from the adjustable aperture switching back and forth rapidly, or even being stuck on something making the motor run. This problem may be something software cannot fix.
If you have tried all the troubleshooting steps and still experiencing this symptom; we can look into this further. Please send us a private message with your model, IMEI, and serial number to the link.
Yes, please private message us with the requested information.