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Samsung_znBdatk
Constellation

Re: Note 9 - Weird vibrating camera issue when zooming

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Same problem here.  Bur strangely I can zoom with pro mode.  I have already dumped the cache and datanon the camera app.

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Samsung Moderator
Samsung Moderator

Re: Note 9 - Weird vibrating camera issue when zooming

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Have you tested the camera with a third party app or with the phone in Safe Mode?

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Mini AZ
Asteroid

Re: Note 9 - Weird vibrating camera issue when zooming

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I'm expierencing the same issue as well.  I purchased my device through Verizon Wireless. Is this something I can take to a local store for warranty repair as identified in another post? I can't use my zoom or live focus settings as it causes the camera to buzz and have a wavy effect on the display.

 

I'm seeking help please let know!

 

Mariano

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userZC8HIxmPhg
Asteroid

I'm having this same problem please help!!

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I'm having this same problem please help!!

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user38iTBVTGoR
Astronaut

Re: Note 9 - Weird vibrating camera issue when zooming

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I'm having the same problem. Have you fixed it yet? If it's a hardware problem, we have a right to file a class action lawsuit. This is ridiculous honestly.

 

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userQmAl3RXWN1
Constellation

Re: Note 9 - Weird vibrating camera issue when zooming

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I also got this problem and i cant use my camera without it starting to buzz and get really hot!

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Highlighted
Samsung Moderator
Samsung Moderator

Re: Note 9 - Weird vibrating camera issue when zooming

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@userQmAl3RXWN1 Can I please have your full model number and IMEI in a private message:http://bit.ly/2JH2rq2 Do you experience these symptoms if you test your device in safe mode?

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user06PnvtDoKp
Constellation

Re: Note 9 - Weird vibrating camera issue when zooming

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Same issue here, but looks like since I got the phone right when it was released I am out of any luck.  Annoying cause my wifes phone is doing the same thing, so struggling to see how this isnt a defect.

 

Called samsung and they lost interest in talking to me about the issue once I confirmed we had the phones for longer than a year. 

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Samsung Moderator
Samsung Moderator

Re: Note 9 - Weird vibrating camera issue when zooming

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Hey @user06PnvtDoKp,

 

Thanks for reaching out. I can certainly understand the frustrations regarding this concern. If you don't mind sending a private message here providing the model and IMEI number to look at your warranty status? Sounds like you may need service.

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