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Constellation

Note 9 auto dimming.

Does anyone know how to fix the auto dimming screen since upgrading to One UI 2.0? My note 9 stays dark sometimes after dimming. Also since the update my angry birds freezes all the time.

4 REPLIES 4
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Samsung Moderator
Samsung Moderator

Re: Note 9 auto dimming.

Do you have adaptive brightness turned on in your settings?


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Constellation

Re: Note 9 auto dimming.

I do, but the problem is that it doesn't brighten again when the lighting changes.

Like if I'm doing something, and walk through a dark room into a brighter one, it'll dim in the dark room, and I won't be able to see it when I come back into the light.

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Samsung Care Ambassador

Re: Note 9 auto dimming.

Be sure that you are not blocking the light sensor near the top of the phone screen. If you do, the phone thinks that it is dark and will continue to use the dim screen. 

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Highlighted

Re: Note 9 auto dimming.

If you turn off adaptive brightness it shouldn't dim or get brighter. You should have to adjust the setting yourself to the brightness you want.

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