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user8MYkNAWvMU
Asteroid

Note 9 buzzing when zooming camera

After zoomx2.0 the phone start to vibrate and it doesn't focus. I tried to clear data, clear chache and restart the phone. But the problem continue. I don't know what else can I do ...

I never dropped my phone, I bought it 6 months ago.

Someone can help me?

10 REPLIES 10
userGrYlL8YnTx
Constellation

Re: Note 9 buzzing when zooming camera

I'm having the same issue too. I haven't noticed it or it hasn't happened before today and I've had the phone for almost 10 months. I'm wondering if jts a problem with the software or if its a hardware problem?

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Samsung Moderator
Samsung Moderator

Re: Note 9 buzzing when zooming camera

Hey, give this a shot:

 

Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) >
 Camera > Storage > Clear Data and Clear Cache. 
 Restart Phone
 

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userSCbW3JTFFh
Constellation

Re: Note 9 buzzing when zooming camera

This 100% just worked for me. Thank you.

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user8MYkNAWvMU
Asteroid

Re: Note 9 buzzing when zooming camera

Hi,

I tried to do that but my camera is still working badly. My phone is still vibrates when it try to focus. What else can I do? 

 

Thanks for you support

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Samsung Moderator
Samsung Moderator

Re: Note 9 buzzing when zooming camera

Can I have your full model code and IMEI number via private message?

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user8MYkNAWvMU
Asteroid

Re: Note 9 buzzing when zooming camera

I have sent this information in a private message several weeks ago, but I haven't received an answer ...

 

Please, I need your help

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Jim-w
Constellation

Re: Note 9 buzzing when zooming camera

I'm having the same issue and sent my info over a month ago and no response 

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userJWNfXes7kR
Constellation

Re: Note 9 buzzing when zooming camera


@SamsungLarry wrote:

Hey, give this a shot:

 

Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) >
 Camera > Storage > Clear Data and Clear Cache. 
 Restart Phone
 


I'm sure you already know this is not working. The problem is the tele camera which is enabled when zooming in some special conditions and in live focus mode. This tele camera is causing the problem. So, before you become even more pathetic, admit the problem and give us a proper solution. 

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userChugKIAOUe
Astronaut

Re: Note 9 buzzing when zooming camera

I have actually found a resolution to this.

It appears it's a faulty issue in the phone. Turn it in landscape mode and smack (not hard) the area where the lens is, on the open part of your palm. No more buzzing and clear pics!

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