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Re: Note 9 camera freezes

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@userI4q3GCFuFx wrote:
I urge everyone who has the problem to keep calling them and to keep emailing the office of the president. The more people the complain the faster they'll resolve this. 

Samsung has seen for months how serious and widespread the problem is. If they knew how to fix it, they would have done so by now. Their strategy is silence. The only recourse left to customers is to see if the news media or the courts can force Samsung to acknowledge the problem and offer compensation.

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Asteroid

Re: Note 9 camera freezes

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You ever think maybe it's you're phone carrier holding back the update? I have the US unlocked model and I received an update 2 days ago and I am going on 48 hours now with no problems. 

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Re: Note 9 camera freezes

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@SL321 wrote:

You ever think maybe it's you're phone carrier holding back the update? I have the US unlocked model and I received an update 2 days ago and I am going on 48 hours now with no problems. 


You don't mention which update you're referring to. If it's ARJ5, many people have already reported that (as with any reboot) it solves the problem temporarily, but the camera-freezing still returns. That's unsurprising since the ARJ5 release notes mention various specific "camera improvements" but say nothing about fixing the camera-freeze problem.

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Re: Note 9 camera freezes

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@SL321 wrote:

You ever think maybe it's you're phone carrier holding back the update? I have the US unlocked model and I received an update 2 days ago and I am going on 48 hours now with no problems. 



I have the US unlocked model as well but no 400mb camera update. My baseband is ARH6

 

So you're able to confirm the freezing hasn't come back at all? 

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Asteroid

Re: Note 9 camera freezes

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So far so good I have been trying my camera more then normal over the past few days and have not had any issues after update 

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Re: Note 9 camera freezes

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What is the version number of your operating system now?  I mean, the firmware number? Man Happy

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Asteroid

Re: Note 9 camera freezes

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This is my current build number M1AJQ.N960U1UEU1ARJ5

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Cosmic Ray

Re: Note 9 camera freezes

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There's no such update  . 

 

 

 

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Re: Note 9 camera freezes

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@userbYe6clX2jw wrote:

There's no such update  . 

 

 

 


What are you referring to? 

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Asteroid

Re: Note 9 camera freezes

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Well I was very hopeful on this update but after 2 1/2 days the freezing has now started again. Guess it's back to square one 

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