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userjasvzeyPJJ
Cosmic Ray

Re: Note 9 camera freezes

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It freezes/lags in auto and pro mode for me.

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Knavely
Cosmic Ray

Re: Note 9 camera freezes

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I have reported this problem in another post ... it appears this is a widespead problem.  I tried everything suggested, including clearing the system partition cache.  Nothing works, camera still freezes.  Samsung support has requested that I do a master (factory) reset.  I'm wondering is anyone has done this, and, if so, did it resolve the problem? 

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userI4q3GCFuFx
Cosmic Ray

Re: Note 9 camera freezes

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@Knavely read my post above yours.
I've done the full factory reset of the phone. The lag goes away but it does come back. Just like a restart of the phone for me.
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SL321
Asteroid

Re: Note 9 camera freezes

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I have the US unlocked version 128GB had this very issue. camera auto mode frame would freeze and studder really bad. I just received a firmware update yesterday and my issue seems to be resolved I have not had any freezes or studders since update

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SL321
Asteroid

Re: Note 9 camera freezes

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If you have a carrier model I'm assuming the update will be issued from your cell phone provider and will probably come with september security update. I have not received september security update my firmware update only included stability improvements

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Knavely
Cosmic Ray

Re: Note 9 camera freezes

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Thanks. Rarely have I found that a full reset solved any problem. :-) Seems they just tell you to do it when they have no answers.
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jeffcarp
Asteroid

Re: Note 9 camera freezes

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Does this problem exist if you use a third-party camera apps like Camera MX, Camera Zoom FX or Google Camera?

 

I know those apps probably can't do everything that the Samsung camera app does but it would be telling to know whether those apps have the same problem or not and might be a good short-term fix to ride out the time until Samsung issues an update.

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userjasvzeyPJJ
Cosmic Ray

Re: Note 9 camera freezes

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It happens in auto mode and pro mode for me. ( Haven't tried the other modes yet).

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userlfMNYOi1Em
Constellation

Re: Note 9 camera freezes

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Started happening to me as well in Auto, pro and video mode. Using both internal memory. 

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NicoleBurchett
Asteroid

Re: Note 9 camera freezes

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If there is any motion. And only the back camera. Most of the time literally.

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