@samsung You have lost this dedicated Samsung Customer. Had a Samsung Phone since Galaxy S and now since I missed the pictures of my son during halloween which i thought i took but the camera froze and the picture is missing. Selling the Note 9 and buying a Pixel 3Xl. #Neveragian
I've turned off Smart Stay and, so far, haven't noticed any problems with the camera. But then, I haven't been using the camera that much. I'll let you know in a few days if this solved my problem. Suggest others who are having this problem turn off Smart Stay to see if it works. I'm hoping it does,
Yes, just now (cleared cashe & data). I also disabled video stabilization since someone thought that could be the culprit. Not sure why since screen freezes even when taking still photos. I will let you know if any of this helps. If screen still freezes, I will try again in safe mode. I'll let you know results.
I started to have the same problem even after following your troubleshooting steps. I then read somewhere that clearing out the system cache might resolve the problem. So I did that and I also did not enable any of the widgets that were disabled during the reboot process. So far, no problem. However, I haven't used the camera much since then; I will let you know if I start to experience it again. I will be using the camera Weds at my granddaughter's soccer game. Hope it work.