A truly pathetic disgrace. Bluetooth technology has been around for a quarter of a century, and this is Samsung's flagship product. Bluetooth-enabled devices abound for less than US$10, or approx. 1/100th the price of a Galaxy Note9. I really wanted to switch from the Apple environment. Just one drop in an ocean, sure, but what a shameful way for Samsung to waste business. Returning this embarrassment and going back to iPhone.
This is happening to me also, i have a brand new 2018 Ford Raptor and with my work iPhone i have zero bluetooth issues, when i hook my Note 9 up and disconnectes and reconnects constantly, this never happened with my Note 8, the Note 9 bluetooth as issues. My phone is a T-Mobile phone and im in the USA. Very frustating. Also the camera freezes up quite often.
How long before Samaung recalls all note 9 phones. I cant have a phone that does not pair with my vehicle's bluetooth. This is a $1,000 phone and I feel like I have been scammed.
I too have a connectivity issue however I can connect to media but not my phone or make/receive calls. I need this fixed asap because I spend a lot of time in my vehicle for business!!
2011 Toyota 4runner
Same issue here. I spoke with Samsung customer/tech support today, and they were unaware of the issue, then after I described the problem, was told it wasn't a problem, it was intended to be this way. That is simply not acceptable. I have used Samsung galaxy products for a decade.. But if it is intentional that bluetooth will either allow phone OR multi media but not both to work in vehicles, Im done with Samsung. I get the feeling this isn't going to be resolved, and get the impression Samsung simply doesn't care. But, heres my info anyway..
Carrier - Verizon
Model - SM-N96OU
Vehicle - 2010 Toyota Tundra
Baseband - N96 OUSQU1ARH2
IM still within my 2 weeks.. so if its not got a date to be fixed soon, I'm going with a different brand of phone entirely. I really want to know who thought it a good idea to intentionally make bluetooth either use the phone OR the multimedia, but not both?
Same problem with chevrolet my link, captiva 2017, with my note 8 no issues but note 9 disconnects and connects randomly when i dont use the bluetooth on the radio, when i play music or something the bluetooth works fine.