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Samsung_HM06G58
Astronaut

Note 9 heating up

My note 9 is heating up when watching video or movie or when read for long time.

3 REPLIES 3
Samsung_ZymGBri
Astronaut

I have a note 9 and it doesn't do that. I have even left...

I have a note 9 and it doesn't do that. I have even left video games on for hours and it never heats up. Might need to send it back to the dealer or Samsung. If you have a warranty service, maybe report it to them. I have a bible app that uses tons of energy and video for some reason but phone still doesn't get warm even when in this California heat!

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Samsung_HM06G58
Astronaut

Actually it wasn't doing it before even with smart view.....

Actually it wasn't doing it before even with smart view...but recently it has started doing it.

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Samsung Moderator
Samsung Moderator

Re: Actually it wasn't doing it before even with smart view.....

It is normal for the phone to heat up during extended use. Here is some additional information that should help.

 

Keep Your Phone at Its Normal Operating Temperature

 

Optimize Apps' Battery Usage on a Phone

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