Please send a private message with your full model code and IMEI number of the phone. http://bit.ly/2NOMOfT
Put a lil super glue on the broken end that is out of the phone, push it back un and let it dry then pull it out, works just the same if you break your headphone tip on the Jack or cut the tip of a toothpick, qutip, or anything that fits inside of the whole and do the same thing.
So frustrating to have spent so much money for a Note 9 only to have the S-pen snap-off... with part remaining in the phone and part on the floor.
I guess I will try to remove the stuck part of the S-pen following some advice I see on this Forum and hope that I don't end up with a bigger problem than I have right now. Samsung seriously needs to do something about these cheap S-pens!
Is there a way to get a replacement pen, I contacted Verizon and they said they don't have them.
Thanks for any help.
I recommend taking the phone to a local uBreakiFix location to have the piece removed from the phone. https://www.samsung.com/us/support/ubreakifix/
I will be happy to see what options are available for replacing the pen. Please send a private message with the full model code and IMEI number of the phone. http://bit.ly/2XERsky
I would be happy to look into your concerns and options further.
Can you please send me a private message with the below information here: http://bit.ly/2GH8URL
(15) Digit IMEI Number: