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userRiverjul
Constellation

Re: Note 9 pocket dial after Pie update

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I have been having this pocket dial problem for a while and it has been 

driving me nuts.  So I did the 

Settings>Advanced Features>Motions and Gestures>Direct Call...  

But can't find the "Block Accidental Touches" in my settings.

I wanted to make sure this stop.s    

 

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Re: Note 9 pocket dial after Pie update

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@userRiverjul wrote:

I have been having this pocket dial problem for a while and it has been 

driving me nuts.  So I did the 

Settings>Advanced Features>Motions and Gestures>Direct Call...  

But can't find the "Block Accidental Touches" in my settings.

I wanted to make sure this stop.s    

 


Settings > Display > Scroll down to Accidental Touch protection and turn this on.  

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userIFUj3Dpq2Y
Astronaut

Re: Note 9 pocket dial after Pie update

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Same here.  I have every motion and gesture in my settings disabled and it still does it.  My phone starts the day fully charged and by the time I'm done work it is almost dead and I've made over 100 calls to various people.  This is a real problem and kind of silly to be having with a flagship phone... even if it is last generation's.  Hope someone finds a complete solution soon.

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Samsung Moderator
Samsung Moderator

Re: Note 9 pocket dial after Pie update

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@userIFUj3Dpq2Y Just to clarify did you turn off the direct call feature mentioned previously in this thread?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userZn9d0hkcip
Constellation

Re: Note 9 pocket dial after Pie update

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Thank you for this resolution! I've been dealing with random pocket dials for several days - that led me here...and now I don't have the problem anymore!! Cheers!

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userRVsPlrojaG
Constellation

Re: Note 9 pocket dial after Pie update

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Thank you so much this has been driving me bonkers!

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userU9rpWnFusi
Constellation

Re: Note 9 pocket dial after Pie update

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This solution worked for me

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userbi9N0v90Ue
Constellation

Re: Note 9 pocket dial after Pie update

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Sweet mother of God, THANK YOU!! This has been happening to me for months now! I just followed your suggestion and tested it! NO ACCIDENTAL PHONE CALL!!!! 😭😭IM SO RELIEVED!!!! 

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user5dkgF4GUrj
Constellation

Re: Note 9 pocket dial after Pie update

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Thank you!!! I have been having this problem and blamed it on the s view case I had recently purchased. Glad to know it's not the case so o don't have to switch to a new one!! I just changed this setting and hope it fixes everything!
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Piper72
Constellation

Re: Note 9 pocket dial after Pie update

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Thank you 

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