cancel
Showing results for 
Search instead for 
Did you mean: 
Slick4777
Asteroid

Note 9 screen doesn't respond at all until I...

At random times my screen will be frozen. When I hit the back button a horizontal line comes from the top of the screen and travels to the bottom of the screen and then the screen is back to responding. Happens just occasionally. I had a Motorola phone prior to my Note 9 and this would also happen on that phone. I got my Note 9 and transferred my contacts / Apps ect... Which makes me think it's a app I have downloaded...? Help please.

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Note 9 screen doesn't respond at all until I...

The only real way to find out which application it is would be to disable or uninstall them one at a time. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Slick4777
Asteroid

Re: Note 9 screen doesn't respond at all until I...

Thank you for your reply.

Reply
Loading...