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userZIrDZciqLr
Asteroid

Note 9, secure folder disappeared

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Anyone experience their secure folder gone missing? It was there one day and gone the next, but the funny thing is, is I don't recall any samsung updates that might have removed it. I also searched apps and the search found nothing. I restarted the phone, cold boot, but still the folder is missing. Any thoughts or ideas welcome.

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userZIrDZciqLr
Asteroid

So, I found the solution. The folder still exists, howeve...

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So, I found the solution. The folder still exists, however to view it, you must go to settings, > apps, search secure folder, > settings, then toggle show secure folder on your apps screen.

I still don't know how that toggle got selected to hide, since I didn't do it. Hope this helps.

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3 REPLIES 3
Jenw9177
Constellation

I'm having same problem, in the gallery app there's no lo...

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I'm having same problem, in the gallery app there's no longer an option for it.

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Samsung Moderator
Samsung Moderator

Re: I'm having same problem, in the gallery app there's no lo...

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Hey there!

 

I hope all is well. Have you tried going to your search bar in your settings, type secure folder, then select view in-app, from there you are able to add the icon to your home screen. See if that helps.

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userZIrDZciqLr
Asteroid

So, I found the solution. The folder still exists, howeve...

JUMP TO SOLUTION

So, I found the solution. The folder still exists, however to view it, you must go to settings, > apps, search secure folder, > settings, then toggle show secure folder on your apps screen.

I still don't know how that toggle got selected to hide, since I didn't do it. Hope this helps.

View solution in original post

Reply
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