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userVYulukcrxu
Constellation

Note 9 software issue

I got my fiance and I a note 9 each, the same day for Christmas 2018. His has had multiple software updates and mine has not. His software is up to date, but mine is still from Sept 2018. I check the software updates and my phone tells me it is up to date. I have also factory reset my phone. It is still the same old software from Sept 2018. Anyone else have this problem? And how can I get this fixed?

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Note 9 software issue

I would recommend reaching out to your carrier for further assistance.

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