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user1DyYMHnJ3G
Constellation

Re: Note 9 speaker problem

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Oh this happens to me too! So far i've noticed when i'm on youtube and when i'm using a headset, one of the earpiece loses the sound and then it comes back.  I tried the headset on my note 5 and it works fine, so i know for sure it's not the headset that's having a problem.  I haven't attempted yet to return this to the store because they will not outrightly offer a replacement and a repair could only worsen the phone's condition!  Not like with apple, they'll replace it right away!

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user1DyYMHnJ3G
Constellation

Re: Note 9 speaker problem

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So yeah.. on loud speaker, one of the speakers will suddenly drop and then they switch. Sometimes i couldn't identify which speakers drops all the time, if it was the bottom or the part where you put your ears on during a call.
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Samsung Moderator
Samsung Moderator

Re: Note 9 speaker problem

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@user1DyYMHnJ3G does this happen in safe mode?

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user1DyYMHnJ3G
Constellation

Re: Note 9 speaker problem

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I haven't been to safe mode yet.  How do i switch to safe mode? I saw some of the posts here about going to settings and all, i'm gonna try that too.

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Samsung Moderator
Samsung Moderator

Re: Note 9 speaker problem

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Give this link a try.

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user1DyYMHnJ3G
Constellation

Re: Note 9 speaker problem

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How do i go to safe mode? At first it didnt bother me because i thought it was a feature. Apparently its not because my friend's note 9 is perfectly fine.
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userIz202uT10D
Astronaut

Re: Note 9 speaker problem

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Hi i just purchased note 9 5 day ago and i haved noticed the same thing after 5 6 min i am unable to hear prooer sound from speaker this is not fair i haved invested 1000 dollars cause i haved trust on samsung this is not good what can i do know it worth every single penny .but this this dissappoint me
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userxtc8dd4mSR
Constellation

Re: Note 9 speaker problem

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yeah, I've been having the same problem. Its pretty frustrating it works for the first few mins but after goes back and forth between working and not.

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Mountainlifter
Asteroid

Re: Note 9 speaker problem

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I am experiencing the same problem.

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userbHFXxk0A29
Constellation

Re: Note 9 speaker problem

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Same problem here. No bass every 6 minutes or so. im exchanging my phone

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