12-16-2018 01:18 PM
Oh this happens to me too! So far i've noticed when i'm on youtube and when i'm using a headset, one of the earpiece loses the sound and then it comes back. I tried the headset on my note 5 and it works fine, so i know for sure it's not the headset that's having a problem. I haven't attempted yet to return this to the store because they will not outrightly offer a replacement and a repair could only worsen the phone's condition! Not like with apple, they'll replace it right away!
12-16-2018 01:23 PM
12-16-2018 01:28 PM
@user1DyYMHnJ3G does this happen in safe mode?
12-16-2018 01:31 PM
I haven't been to safe mode yet. How do i switch to safe mode? I saw some of the posts here about going to settings and all, i'm gonna try that too.
12-16-2018 01:36 PM
Give this link a try.
12-16-2018 01:36 PM
11-27-2018 11:50 AM
09-04-2018 06:52 PM
yeah, I've been having the same problem. Its pretty frustrating it works for the first few mins but after goes back and forth between working and not.
09-05-2018 05:33 AM
I am experiencing the same problem.
09-05-2018 06:53 PM
Same problem here. No bass every 6 minutes or so. im exchanging my phone