@MountainlifterDid you get the recent OTA update? I can't tell if it really made a difference. I played an 8 minute music video on YouTube and felt as if the drum became more treble-heavy on the right/bottom speaker, but the volume doesn't actually dip. In videos with narration the voice sometimes starts very deep and bassy and gradually drops off over time. I haven't been able to test Samsung Video Player since I normally use it for short videos I film with the phone.
With audio products, burn-in isnt much of a hardware thing as it is psychological, but we are definitely noticing a drop and it's not in our heads. It sounds to me like DSP for the speakers are trying to automatically normalize volumes but something is messing it up over time. I usually use Dolby Atmos set to "Auto" which seems to make the volume somewhat more balanced.
No, I didn't get the OTA update yet. Still doing the manual check daily. But this update is supposed to be just security updates and nothing to do with firmware or audio stability as far as I know.
I will report back once I get it.
I agree, it is certainly not phsychological and difference in obvious. I think, as you describe, we should call this a "bass drop" problem instead of a "volume drop" problem.
@userilBa4y5wSO No fix yet. And samsung service won't even recognize the problem.
@FYLegend21 Whatever the symptoms and however we analyze them, in the end, we aren't able to fully determine if it is a hardware or software issue. We can only hope that it is a software problem that can be patched out through a firmware or software update.
I read somewhere that the next update will have more device updates unlike the security-only updates of the recent one.
My phone Note 9 512g is having a similar issue. Have had it since day 1. I thought it was streaming issues, or hand cupping issues, but soon realized that the stereo speaker in the ear piece will go quieter, or louder at random. I may watch a movie on my phone and in 2 hours may only notice it one time. Other days, I can't watch a 3 minute YouTube video without it happening 2-3 times. I've done everything aside from sending phone back. Wish we had better support and acknowledgment of the issue from Samsung
Samsung support is garbage, i wished they were like apple, apple actually fixed the charging problem already with a software update. But when you call samsung support about this speaker problem they have no ckue whats going on. I am on my 3rd note 9 with the same problem, i might jusr have to make the switch back to apple