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user7MAsEuTulF
Asteroid

Note 9 starts with very dark screen

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There is something unusual that's happened with the new note 9. When powering the phone it starts with the screen very dark. I dealt with settings but to no avail. Anybody has any ideas?

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Samsung Moderator
Samsung Moderator

Re: Auto brightness is off. I have changed to various themes...

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Have you tried wiping the cache partition on your device?

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14 REPLIES 14
Samsung Moderator
Samsung Moderator

Re: Note 9 starts with very dark screen

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Does the screen light up after it gets started?

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user7MAsEuTulF
Asteroid

It remains dark until I can figure to pull down the scree...

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It remains dark until I can figure to pull down the screen so I can set the lighting to a setting where I can see the screen

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Samsung Moderator
Samsung Moderator

Re: It remains dark until I can figure to pull down the scree...

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Do you have adaptive brightness turned on in your settings?

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DonettaTrump
Constellation

Change adaptive brightness

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Change adaptive brightness

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user7MAsEuTulF
Asteroid

Been there done that. Before I even posted to this site

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Been there done that. Before I even posted to this site

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Samsung Moderator
Samsung Moderator

Re: Been there done that. Before I even posted to this site

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Are you using a theme?Also, do you have auto brightness selected in the notification drop down?

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user7MAsEuTulF
Asteroid

Auto brightness is off. I have changed to various themes...

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Auto brightness is off. I have changed to various themes to see if that is an issue and still extremely dim upon starting etc

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Samsung Moderator
Samsung Moderator

Re: Auto brightness is off. I have changed to various themes...

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Have you tried wiping the cache partition on your device?

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user0QboGlqlYz
Astronaut

Re: Auto brightness is off. I have changed to various themes...

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How does one do that?

 

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