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Cosmic Ray

Note 9 text messages

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My Note 9 won't let me send text messages or pictures when I'm connected to my wifi but as soon as I disconnect and am back on LTE and restart my phone then it sends but otherwise it never sends. Has anyone else had this issue? My carrier is T-mobile

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Red Giant

Re: Note 9 text messages

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u need to reset the modem. contact ur internet service provider. I had to do that to resolve. I know it is weird cuz other devices work fine with the same wifi

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4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: Note 9 text messages

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Does this occur with the device in safe mode?

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usergCMjMmTwa1
Cosmic Ray

Re: Note 9 text messages

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Yes it does, i don't think its an app preventing the texts from sending

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Samsung Moderator
Samsung Moderator

Re: Note 9 text messages

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Have you updated the device recently?

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Red Giant

Re: Note 9 text messages

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u need to reset the modem. contact ur internet service provider. I had to do that to resolve. I know it is weird cuz other devices work fine with the same wifi

Reply
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