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userkn9Jb5y9Zs
Constellation

Note 9 white colour, camera flash

I have a white colour Note 9, 

And when ever I use the flash in low light conditions, the picture comes out to be white haze in the picture.. I have tried it without any back case, and cleaning the lens thoroughly.

The Samsung service near my place says that it is a known issue with the white colour phone due to the reflective back surface. Sample images below.

15745337696901641509124012593663.jpg

 

15745337972655073111318347182732.jpg

 

2 REPLIES 2
The-dino
Galaxy

Re: Note 9 white colour, camera flash

Get a dark, matte case for it. What's happening is basically a backflash for the camera is what the phone has become. Cover that up, solved (probably)

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userkn9Jb5y9Zs
Constellation

Re: Note 9 white colour, camera flash

I can do that,

But is that something that Samsung as a monster of a company should test that at the first place.
I would say this is a manufacturing/design fault.
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