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dhhayden
Constellation

Note 9 won't charge correctly in car radio usb?

My phone does this weird thing that I can't really explain with words and it won't charge correctly when I plug it into my boyfriend's radio's usb port.

 

Here's a video showing what happens. http://imgur.com/gallery/gkZ8tWR

 

I've tried googling this and going into my settings to try and make it work but I haven't found a solution. I also haven't found anyone else who has had this issue. My boyfriend had a newer android phone with a larger battery than mine and it doesn't have any issues charging in the same usb port.

 

The model of the radio is JVC KW-R920BTS. I have a radio with a usb port in my own car and a text box does pop up every time I plug my phone into it, but it doesn't impact my charging at all.

4 REPLIES 4
Samsung Care Ambassador

Re: Note 9 won't charge correctly in car radio usb?

Some USB music ports in cars don't provide enough power to actually charge a phone. They are there only to stream music from your phone to the car radio. It looks like this port may be one of those. 

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dhhayden
Constellation

Re: Note 9 won't charge correctly in car radio usb?

Like I said, my boyfriend's phone has a way bigger battery than mine and it charges his phone with no issues. It's an Asus phone. I haven't seen this exact same issue from my attempt of searching but I've seen other issues similar with other Samsung phones so I'm wondering if there is a setting I could change in my phone since his phone works fine.

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Samsung Care Ambassador

Re: Note 9 won't charge correctly in car radio usb?

Your phone is slow charging as indicated by the white charging animation. The USB in your car radio isn't powerful enough. You could use a car adapter that has fast charging capability. Aukey or Anker are good choices. 



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Comet

Re: Note 9 won't charge correctly in car radio usb?

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