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FortNite4Life
Cosmic Ray

Notification Issue (Snapchat)

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I am currently having issues with my notifications only with Snapchat app. I receive all other notifications but Snapchat doesn't show any notification for Snapchat and no notification sound. Any solution for this? I am on the latest Android Pie One UI Update on my Samsung Galaxy Note 9

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Samsung Care Ambassador

Re: Notification Issue (Snapchat)

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I'm happy you were able to get it fixed 


Gary-B82-Ambassador-Signature2Note 10+ User on Verizon Wireless
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15 REPLIES 15
Samsung Care Ambassador

Re: Notification Issue (Snapchat)

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Go into settings scroll down to notifications under recent sent click see all then change it to all in the drop down menu and scroll down to snapchat and toggle on your notifications 

Screenshot_20190325-000903_Settings.jpg

 

Screenshot_20190325-000858_Settings.jpg

 

Screenshot_20190325-000741_Settings.jpg

 

Screenshot_20190325-000721_Settings.jpg

 

Hope this helps you 


Gary-B82-Ambassador-Signature2Note 10+ User on Verizon Wireless
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FortNite4Life
Cosmic Ray

Re: Notification Issue (Snapchat)

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I hope I understand these instructions. Let me try. I have a learning disability so I might not understand completely.

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FortNite4Life
Cosmic Ray

Re: Notification Issue (Snapchat)

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Samsung Care Ambassador

Re: Notification Issue (Snapchat)

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Do you have it turned on to put snapchat to sleep if it's not being used 

 

Go into settings and search for sleeping app and see if snapchat is listed if it is click the little trash can and remove it 


Gary-B82-Ambassador-Signature2Note 10+ User on Verizon Wireless
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FortNite4Life
Cosmic Ray

Re: Notification Issue (Snapchat)

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The ones were hangouts and Gmail I deleted them.

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Samsung Care Ambassador

Re: Notification Issue (Snapchat)

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What version of snapchat do you have 


Gary-B82-Ambassador-Signature2Note 10+ User on Verizon Wireless
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FortNite4Life
Cosmic Ray

Re: Notification Issue (Snapchat)

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I tried uninstalling and reinstalling the app too from Gplay

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Samsung Care Ambassador

Re: Notification Issue (Snapchat)

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Go into snapchat and check the notifications are all selected in settings something like this 

 

Screenshot_20190325-002011_Snapchat.jpg

 


Gary-B82-Ambassador-Signature2Note 10+ User on Verizon Wireless
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FortNite4Life
Cosmic Ray

Re: Notification Issue (Snapchat)

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All enabled but still no notification. I have factory reset my phone numerous times because of this.

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