cancel
Showing results for 
Search instead for 
Did you mean: 
user2bMkjn33z9
Constellation

Notification sounds playing when silent mode on and media playing

JUMP TO SOLUTION

On my Note9, when i put my phone on vibrate mode or silent mode, you can still hear when a new notification comes in. It still rings. It also seems like the sound i have for my notifications and tex messages repeats itself like 3 or 4 timee continuously, i use a single vip for my notifications and yet it repeats itself multiple times.

1 SOLUTION

Accepted Solutions
Samsung Moderator
Samsung Moderator

Re: Notification sounds playing when silent mode on and media playing

JUMP TO SOLUTION

Have you tried wiping the cache partition on your device?

View solution in original post

Reply
Loading...
11 REPLIES 11
Samsung Moderator
Samsung Moderator

Re: Notification sounds playing when silent mode on and media playing

JUMP TO SOLUTION

Have you tried wiping the cache partition on your device?

View solution in original post

Reply
Loading...
userxpQrm5y2Ls
Asteroid

Re: Notification sounds playing when silent mode on and media playing

JUMP TO SOLUTION

Is Samsung aware of the issue? there is another post on the forum for it.... it's due to their latest software update

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Notification sounds playing when silent mode on and media playing

JUMP TO SOLUTION

Have you tried testing your device in safe mode?

Reply
Loading...
userrsFO4sg6cQ
Constellation

Re: Notification sounds playing when silent mode on and media playing

JUMP TO SOLUTION

it only fix the problem for an hour !!

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Notification sounds playing when silent mode on and media playing

JUMP TO SOLUTION

@userrsFO4sg6cQ Are you referring when testing your device in safe mode works for an hour?

Reply
Loading...
userxpQrm5y2Ls
Asteroid

Re: Notification sounds playing when silent mode on and media playing

JUMP TO SOLUTION

Thank god I'm not the only one having this issue, it was driving me crazy, started happening since the last software update. Like Adam said clearing the cache partition fixes it.
But GODDAMN if samsung thinks all their Note 9 customers can look up issues on forums and access recovery modes then they're terribly wrong. I had my phone ring all the time at work and i looked like an idi*t for not being able to silence it!
They better fix this in the next update for poor people who won't be understanding what's happening.

Reply
Loading...
userxpQrm5y2Ls
Asteroid

Re: Notification sounds playing when silent mode on and media playing

JUMP TO SOLUTION

I take it back, wiping the cache did not solve it, if the media volume is not 0 then the notifications sound as well...... there is another post on the forum about this. even s10, s10+ and note 8 users are having this issue since the latest update.

Reply
Loading...
userVo59nRa0VR
Asteroid

Re: Notification sounds playing when silent mode on and media playing

JUMP TO SOLUTION

@user2bMkjn33z9 wrote:

On my Note9, when i put my phone on vibrate mode or silent mode, you can still hear when a new notification comes in. It still rings. It also seems like the sound i have for my notifications and tex messages repeats itself like 3 or 4 timee continuously, i use a single vip for my notifications and yet it repeats itself multiple times.


I think I finally solved it on mine s10e with the same problem. The problem seems to be with the google assistant.

(Mine is not in English, so the menus could be a little different)

 

  1. “Settings”
  2. “Apps”
  3. On the three dots on the upper right, select “Special Access”
  4. “Notification Access”
  5. Turn off the Google toggle

 

That`s it, worked for me. Let me know if it works for you.

Reply
Loading...
user2bMkjn33z9
Constellation

Re: Notification sounds playing when silent mode on and media playing

JUMP TO SOLUTION

My note9 stopped doing it after i wipe the cache. It hasnt done it again

Reply
Loading...