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userlZP55wDPUm
Asteroid

On landscapre mode the top and bottom screen in not responding to touch

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So when i use apps in landscape mode i realised the edge of the screen which would be top on bottom on landscape mode is not responding to touch. ( S-Pen seems to work) I have removed my tempered glass protection to rule that out.

Is it a know issue or did i receive a faulty handset? 

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userlZP55wDPUm
Asteroid

Re: On landscapre mode the top and bottom screen in not responding to touch

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Factory reset did the trick. Might be some app interfering 

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3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: On landscapre mode the top and bottom screen in not responding to touch

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Can I get your full model code, baseband version, and carrier information?

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userlZP55wDPUm
Asteroid

Re: On landscapre mode the top and bottom screen in not responding to touch

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Model : SM-N960F
Baseband Version : N960FXXU2ARI4
Carrier : Optus (Australia)
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userlZP55wDPUm
Asteroid

Re: On landscapre mode the top and bottom screen in not responding to touch

JUMP TO SOLUTION

Factory reset did the trick. Might be some app interfering 

View solution in original post

Reply
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