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Constellation

PIN Trouble

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I cannot remember my unlock pattern and I can't even do the factory reset WITHOUT the pin. I just got this new phone and all my options that I could come up with have been futile, all blocked by the pattern or the fact I hadn't set up a certain setting I didn't know existed, before I lock myself out for longer than two minutes, I really need help. Cat Sad

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Samsung Moderator
Samsung Moderator

Re: PIN Trouble

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That's wonderful! Please let us know if you have any additional questions or concerns.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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Samsung Moderator
Samsung Moderator

Re: PIN Trouble

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Do you have Find My Mobile set up on your device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: PIN Trouble

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I have managed to figure out the pin a few hours after this post! Im back in now. 

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Highlighted
Samsung Moderator
Samsung Moderator

Re: PIN Trouble

JUMP TO SOLUTION

That's wonderful! Please let us know if you have any additional questions or concerns.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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