So I am having an issue with my note 9 where it works perfectly great if it is doing something, but whenever the screen tunrs off, the phone restarts. I have tried a full factory reset, safe mode, clearing cache, wiping out all of my apps, everything I have seen sugested. Any help?
Thanks in advance
Are you using the fingerprint biometric feature to unlock your device?
Yes. I found that solution last night after I posted this and turning off finger print seems to have fixed the problem. Kind of annoying I have to do that since finger print is the most convenient way to unlock the phone IMO, but at least the phone is now usable. Is this a hardware issue I should submit a support ticket for? Or a software one?