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Anonymous
Not applicable

Replacement request Note 9

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Can one of the Mods of this forum look up status of a replacement request or hopefully fast forward the process? I've sent them proof of purchase, 2 failed attempts to repair device confirmed by 2 different Samsung repair centers, multiple phone calls, time wasted etc and still no resolution. Thinking to send email to office of president soon or will just file chargeback with my credit card company.

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Samsung Moderator
Samsung Moderator

Re: Replacement request Note 9

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Hello there, would you mind sending me a private message with your most recent ticket number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Replacement request Note 9

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Hello there, would you mind sending me a private message with your most recent ticket number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Anonymous
Not applicable

Re: Replacement request Note 9

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PM sent. Thanks

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