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user7wkdvd3Hn5
Constellation

S pen broken into 2 pieces inside of the phone

my phone slipped out of my hand and I think the S pen was shot up on the half way when phone smashed to the ground. So now half of the pen has fell out but another half piece stuck inside of the phone and I couldn't get it out. Anybody has this awkward experience??????Samsung, any suggestion?

3 REPLIES 3
Comet

Re: S pen broken into 2 pieces inside of the phone

Try sticking a tiny bit of sticky tack to the end of a chopstick or an antenna or something similar and get it it stuck so you can pull it out.


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Samsung Moderator
Samsung Moderator

Re: S pen broken into 2 pieces inside of the phone

@user7wkdvd3Hn5 Thank you for reaching out. I would be happy to assist you further. Can I please have your full model number and IMEI in a private message: http://bit.ly/2JH2rq2

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Samsung Care Ambassador

Re: S pen broken into 2 pieces inside of the phone

You're at the right place for help.  Ok, in the app,  go to the help section and start a claim. And do give SandingAdam the info too.  

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