So I've had my note 9 for less than a month. I rarely use the S-pen but have been using it more as or recent. I use it for changing music more than anything becuase its convienient. So I was about to listen to some music so I took out my S-pen. To my suprise, when it came out, the clicky top thing fell off and the entire holding for it on the top was shattered. I never drop my phone or abuse it in any way, shape, or form. I'm guessing its a defect due to the fact that I low-key baby my phone. What are my options for getting help in this manner?
If it was indeed a defect then you would have to contact Samsung support. if you don't have a Samsung store in your area then you would need to send in your device for inspection. Worst case scenario you would just need to buy a new s pen out of pocket