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userj2eG7SMD8F
Asteroid

Samsung Galaxy Note 9 (Volume issue)

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My phones volume sounds significantly lower after a recent device update. Anyone know if there are any volume boosters that work well?

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Thebert86
Cosmic Ray

Try wiping the phones cache. This will fix most issues as...

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Try wiping the phones cache. This will fix most issues associated with interference between new updates and old firmware.

Clear Galaxy Note 9 Cache without losing data

This method is to delete Galaxy Note 9 cache without losing data. We are talking about the cache of your phone. Follow the steps carefully.

Press the power button and turn off your Galaxy Note 9.

Now press and hold Volume Up + Bixby + Power button to boot your phone into the recovery mode.

As you see the recovery mode, let the keys go.

Now use Volume Down button to highlight “wipe cache partition” option.

Press the power button to enter the wipe cache partition option.

Once again, press Volume Down to highlight “Yes”.

In the end, press power button to wipe Galaxy Note 9 cache.

Reboot your phone into the system now.

Clear Galaxy Note 9 application cache without losing data

This method is to clear the cache of a particular application. Follow these steps carefully.

On your Note 9, open Settings.

Now in Settings, open Applications or Application Manager.

Open all the running applications now.

You will see a list of applications, open the target application now.

Click on “Storage” in the settings of that application.

Now you will see two options: Clear Cache and Clear Data.

Click on “Clear Cache“. Do not click on Delete Data.

Reboot your phone now. Done.

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8 REPLIES 8
Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy Note 9 (Volume issue)

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Thank you so much for reaching out regarding your volume concerns on your Note 9.

We would recommend giving this troubleshooting article for sound a try: http://www.samsung.com/us/support/troubleshooting/TSG01001255/

Hope this finds you well!
 

^SamsungZell


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Thebert86
Cosmic Ray

Try wiping the phones cache. This will fix most issues as...

JUMP TO SOLUTION

Try wiping the phones cache. This will fix most issues associated with interference between new updates and old firmware.

Clear Galaxy Note 9 Cache without losing data

This method is to delete Galaxy Note 9 cache without losing data. We are talking about the cache of your phone. Follow the steps carefully.

Press the power button and turn off your Galaxy Note 9.

Now press and hold Volume Up + Bixby + Power button to boot your phone into the recovery mode.

As you see the recovery mode, let the keys go.

Now use Volume Down button to highlight “wipe cache partition” option.

Press the power button to enter the wipe cache partition option.

Once again, press Volume Down to highlight “Yes”.

In the end, press power button to wipe Galaxy Note 9 cache.

Reboot your phone into the system now.

Clear Galaxy Note 9 application cache without losing data

This method is to clear the cache of a particular application. Follow these steps carefully.

On your Note 9, open Settings.

Now in Settings, open Applications or Application Manager.

Open all the running applications now.

You will see a list of applications, open the target application now.

Click on “Storage” in the settings of that application.

Now you will see two options: Clear Cache and Clear Data.

Click on “Clear Cache“. Do not click on Delete Data.

Reboot your phone now. Done.

Reply
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userYpMLXaDHxT
Constellation

Re: Try wiping the phones cache. This will fix most issues as...

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I have tried wipe cache partition option.  I have reset my network settings, I have turned media sync on and off.  I have turned dual source on and off.  So far nothing has restored the volume. 

 

I have ALL voumes set to max and can barely hear phone calls through my headset.  I am hard of hearing and this is effecting my income.  Can't work with clients if I can't hear them.  Anyone have any suggestions

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userYpMLXaDHxT
Constellation

Re: Try wiping the phones cache. This will fix most issues as...

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Also, I have tried getting into Safe Mode and problem still exists

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Samsung Moderator
Samsung Moderator

Re: Try wiping the phones cache. This will fix most issues as...

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Just to clarify are you experiencing these symptoms through the speaker on your phone or a headset?

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userj2eG7SMD8F
Asteroid

@TheBert86 Thank you for the advice. I will be clearing...

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@Thebert86

Thank you for the advice. I will be clearing my devices cached partition now.

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user8w6T4ERmYm
Cosmic Ray

Re: Samsung Galaxy Note 9 (Volume issue)

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Irritate by Samsung galaxy Note 9 volume too low or other Note 9 volume issues? 4 ways to fix Galaxy Note 9 low call volume issues. One of the most common reasons for this issue is poor network signal strength or hardware problem in your Note 9. Because of poor network connection, sometimes people can’t hear voice on calls or call dropping problem on galaxy Note 9. 

 

1st Method: Check phone volume settings

 

2nd Method: Poor network signal strength

 

3rd Method: Check Microphone issue if use

 

4th Method: Check any app causing issue usign enable safe mode

 

If none of the above given method fix volume issues, wipe cache or master reset galaxy Note 9. Before master reset, make sure backed up your important data safely to other device. It will remove all data. 

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userSAVfPyn38i
Astronaut

Re: Samsung Galaxy Note 9 (Volume issue)

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Such a lot of hot air and nonsense here.

Spent 90 minutes on live chat - factory reset did not help.

Went to Samsung repair facility in Wembly.  After 1 hour wait, the technician sorted the problem in 5 minutes.

Took a soft bruch and cleaned out the speaker aperture at the top.  Says as it is glass, it fills up with gunge.

 

So much for Samsung live chat.

 

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