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Astronaut

Samsung Galaxy Note 9 keeps turning off

Hello, 

My note 9 keeps shutting down.  I keep having to restart it after i stop usinging it.  Why? HELP!

3 REPLIES 3
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Constellation

Re: Samsung Galaxy Note 9 keeps turning off

Same here seems to turn off when screen turns off!

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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy Note 9 keeps turning off

Hello! Do you have the fingerprint sensor set as enabled?

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Cosmic Ray

Re: Samsung Galaxy Note 9 keeps turning off

when did it started happening?

do you remeber changing any of ur settings before it started happen?

ie. set up auto restart

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