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Astronaut

Samsung Galaxy Note 9

My Smasung Galaxy Note 9 is yet to receive the Andriod 10 update, I've checked on my settings and it tells me up to date. 

What should I do?
4 REPLIES 4
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Constellation

Re: Samsung Galaxy Note 9

settings software update download and install. probably wants you to have storage space and be on wifi
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Astronaut

Re: Re: Samsung Galaxy Note 9

I've done that and it depicts that my software is up to date, but it isn't. it has 1 August, 2019 security patch on android 9. I also have more than 100 GB space. I really need the android 10, What else can I do?
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Cosmic Ray

Re: Samsung Galaxy Note 9

I don't know if it works on a MacBook so hopefully you have a pc, if so download and run Samsung Smart Switch where it will give you the option to update it Via the computer just make sure you keep your phone plugged in during the update.
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Highlighted

Re: Samsung Galaxy Note 9

Find you a "UBREAKIFIX" and take it to them.  They can reflash the firmware and bring it up to date.  They are authorized samsung and shouldn't cost anything more than an hour or so of your time.  

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