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krystlyn
Constellation

Samsung Note 9 camera buzzing sound + unable to focus

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Hi i am currently using a samsung note 9 and it has been less than a year since i got it but recently i realised everytime i use my camera in the live focus mode it gives out a buzzing sound and keeps vibrating. The picture is also blurry as it cannot focus. I've seen many others complaining about this  problem too. May i know if there is a solution to this (ie will it help if i send it to the samsung repair centre?) I am actually very disappointed with the new software update as we waited so long for it to be released and yet there are still so many problems. 

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Samsung Note 9 camera buzzing sound + unable to focus

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Can I have your full model code and IMEI number via private message?

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17 REPLIES 17
userwuokzYHeUW
Constellation

Re: Samsung Note 9 camera buzzing sound + unable to focus

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I called Samsung initially and they referred me to Ubreakifix... they couldn't fix it. Tech told me the camera might need replaced and advised to call Samsung back. I'm calling them later and will post back with the result.

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userZWqho1PmKN
Asteroid

Re: Samsung Note 9 camera buzzing sound + unable to focus

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camera hardware failure. a widespread issue. sell your device after its fixed or exchange to s10, the problem will just comeback after the replacement. 

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userjc84MGDtXq
Constellation

Re: Samsung Note 9 camera buzzing sound + unable to focus

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Did not go via Samsung, did go with my provider and they're sending me the second replacement phone because of this issue. I am a longtime Samsung customer, but this will be my last phone from them!

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Samsung Moderator
Samsung Moderator

Re: Samsung Note 9 camera buzzing sound + unable to focus

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@krystlyn

Give this a shot.

 

Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) >
 Camera > Storage > Clear Data and Clear Cache. 
 Restart Phone

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user7PQ3w3525d
Constellation

Re: Samsung Note 9 camera buzzing sound + unable to focus

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I tried that and it didn't fix it. Mine does the same thing in every mode for the camera. 

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useri5kN526zcq
Astronaut

Re: Samsung Note 9 camera buzzing sound + unable to focus

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That worked. It fixed my problem

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Samsung Moderator
Samsung Moderator

Re: Samsung Note 9 camera buzzing sound + unable to focus

JUMP TO SOLUTION

Can I have your full model code and IMEI number via private message?

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userenEL0WRD62
Constellation

Re: Samsung Note 9 camera buzzing sound + unable to focus

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mine as well pls help

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Samsung Moderator
Samsung Moderator

Re: Samsung Note 9 camera buzzing sound + unable to focus

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Hey there @userenEL0WRD62,

 

Can you send a private message here with your model and IMEI number?

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