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ARQ123
Galaxy

Re: Samsung note 9 Battery drain issue

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My Note 9 is doing fine but some of my friends have reported that there Note 9 drains super fast and it doesn't even last a day they have sent me the screenshots and boi the battery life is horrible.

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darylbot
Constellation

Re: Samsung note 9 Battery drain issue

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my note9 does the same. only 14h and the battery is already drained. i ong usw spotify and data. i even try to optimize. i don't know what to do anymore.

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usera23tC4CFbZ
Constellation

Re: Samsung note 9 Battery drain issue

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Mine used to last for two and a half days and that's worth quite a bit of use, but after the new security patch I don't even get 7 hours

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Aaditya4u
Asteroid

Re: Samsung note 9 Battery drain issue

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Turned out McAfee antivirus is draining battery. I tuned off and my battery lasts for 22 hrs now.

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Naveed
Constellation

Re: Samsung note 9 Battery drain issue

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How did u turn off McAfee. Really appreciate ur answer.

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userKFEgWBwgQm
Constellation

Re: Samsung note 9 Battery drain issue

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I had bought Note 9 two days back and i had a battery drain issue. Its doesnt last for 7 Hrs. Phone is heating up fast. Some apps lags. Slow Motin is blury. Have given to service center waiting for a reply. Paying such a huge amount and so much marketed for battery life Samsung should have a update which will solve this issue. I am a huge Note fan and this is heart breaking.

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Samsung Moderator
Samsung Moderator

Re: Samsung note 9 Battery drain issue

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Can I have your full model code and IMEI number via private message?

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Ppeter78
Asteroid

Re: Samsung note 9 Battery drain issue

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I am having the same issue my note 9 battery life is horrible I'm having to charge it 3 or 4 times a day all I do it talk on it for a few hrs a day and maybe watch 2 or 3 hours of TV on it a day. I have Norton on my phone but I have almost all my applications set to go to sleep in device maintenance under the battery section. I restart my phone daily when it's charged at 100% I clear the memory, I clear the storage, I use the battery option and click save power, and I optimize my phone but it will never optimized past 90%. I've also noticed that device maintenance does not clear the cache on any of the applications I have to manually go in and clear the cache on the applications. I was trying to get my phone optimized to 100% so I was forced stopping the applications while doing so I was clearing the cache when  I realized that device maintenance is not clearing the cache on any of the applications installed. I have also wipe the partition file. I brought my phone into a Samsung store they said there's nothing wrong with my phone and they even confirmed the same issues with one of their tests phones. Im Very disappointed in the battery life I kept my Note 4 for very long time because I didn't have to worry about charging it I could just swap the battery out as needed. I would like to know my phone is plugged in charged at 100% And in battery saving mode after I completely run all the options in device management and it says I have 12 hours of battery life when it's plugged in and at 100%. The phone itself doesn't even think it can get the amount of time its supposed to get for all day usage in power saving mode. I took a screenshot of what it says the battery life is at 100% power saving mode but I can't figure out how to attach it on this post.

 

 

Please help

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Samsung Moderator
Samsung Moderator

Re: Samsung note 9 Battery drain issue

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Can I get your full model code and IMEI number via private message?

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Ppeter78
Asteroid

Re: Samsung note 9 Battery drain issue

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Are u talking to me ? Do you want my IMEI number my name is Peter if so please reply saying Peter can I have your IMEI number

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