Trying to sign up for Samsung premium care but it says my device isn't eligible. I have a Note 9, why would it not be eligible?
Go to Solution.
You have to enroll in Premium Care at the time of purchase of your device.
View solution in original post
I think you can only get it if it was purchased from Samsung.com
No I went through this with Samsung when I had the s8. Doesn't matter where you get it as long as it's a galaxy s or note.
If I have to enroll at the time of purchase why doesn't the place selling the device explain that. I do not think that is a true statement.
After the 8 the only way to get Samsung Premium care is at time of purchase, I dont know why. Usually its online. If you do it in store it's carrier insurance that you would need to get..