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userGOkZVfFlVU
Asteroid

Samsung unlocked Note 9 N960U1_ VOLTE not supporting

I bought Samsung unlocked Note 9 N960U1. But it did not work in Indian network. It works on LTE. But not supporting VOLTE. I am really frustrated after trying for a month to Samsung service centers and network providers. I have tried using different sim of VODAFONE, JIO, AIRTEL and IDEA. But no results. A phone cost 1000$ without supporting a basic need. I need to install an app to call. My current IPhone SE which is US unlocked works fine here in India. I called customer care and he told, there may be software update which will resolve the issue. Will you be able to solve in coming update?

5 REPLIES 5
Red Giant

Re: Samsung unlocked Note 9 N960U1_ VOLTE not supporting

call indian carriers?

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user2ifDDTVC44
Astronaut

Re: Samsung unlocked Note 9 N960U1_ VOLTE not supporting

Same problem here. It doesn't work on note 8, S9 either. Really frustrating. Please let me know if it is updated

 

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userGOkZVfFlVU
Asteroid

Re: Samsung unlocked Note 9 N960U1_ VOLTE not supporting

Sure. I will let you know if it works. Currently I have moved from jio to Airtel.

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Samsung Moderator
Samsung Moderator

Re: Samsung unlocked Note 9 N960U1_ VOLTE not supporting

Thank you so much for reaching out! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  

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userWxQcf1uLu8
Asteroid

Re: Samsung unlocked Note 9 N960U1_ VOLTE not supporting

Except Jio all other carriers will work

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