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Constellation

Screen losing color and has lines over with low visibility after latest update

I recently got an update on my Note 9 and since then I am facing problems with my phone screen on Note9. It suddenly loses color and there are lines all over my screen. It revovers after restarting the phone. I had never faced this issue before but now after this latest update, I get it every few hours. I have to keep restarting my phone every few hours. It's getting super annoying now.

Model Number: SM-N960U1

One UI Version: 2.1

Android Version: 10

Android Security Level Patch: September 1, 2020

Screenshots aren't able to show the issue with the screen.

Screenshot_20200920-094040_Settings.jpg

 

Screenshot_20200920-092909_Settings.jpg

 

Screenshot_20200920-093046_Chrome.jpg

 

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Screen losing color and has lines over with low visibility after latest update

Can I please have your full model number and service provider?


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