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Asteroid

Screen waking up- Galaxy Note 9

Just curious if anyone else's screen wakes up on it's own after turning the screen off? I've checked all my setting, reset my phone, and used it for 24hrs with NO APPs other than what came with the phone, but I still had the screen waking up after 1 minute of being on the table.

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Samsung Care Ambassador

Re: Screen waking up- Galaxy Note 9

Hello. Can you confirm two things: Whether AOD (Always on Display) is set to always show or tap to show, then see if the lift-to-wake motion/gesture is enabled in settings. Both of these trigger can screen. You can type "lift", and "aod" or "always" in settings. 


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Asteroid

They're both off. I've done everything. Nothing has changed.

They're both off. I've done everything. Nothing has changed.

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Constellation

Mine does the same. Still trying to figure it out

Mine does the same. Still trying to figure it out

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Constellation

Check your display or security options

Check your display or security options

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Asteroid

I've done that. Nothing is on. It's frustrating. Super fr...

I've done that. Nothing is on. It's frustrating. Super frustrating. Everything is turned off.

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Astronaut

You have to turn off "always on display" Usually that is...

You have to turn off "always on display" Usually that is up in settings just use the search bar.

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Asteroid

It's not always on display. That is turned off...

It's not always on display. That is turned off...

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Astronaut

Might be the lift to wake function. Instead of always hav...

Might be the lift to wake function. Instead of always having to push a button, then moment you left your phone or if it feels it's being lifted, it'll wake the phone up

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Astronaut

Re: Might be the lift to wake function. Instead of always hav...

That was it, thank you so much.

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