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Asteroid

Secure Folder disappeared on Samsung Galaxy Note 9

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Did anybody else's Secure Folder disappear on the Note 9? I have a T-Mobile phone if that makes any difference.

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Samsung Moderator
Samsung Moderator

Re: Secure Folder disappeared on Samsung Galaxy Note 9

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Have you verified it is still active in the Settings? 

 

  • From the home screen, swipe up to access your apps.
  • Tap Settings.
  • Tap Lock screen and security or Biometrics and security.
  • Tap Secure Folder.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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2 REPLIES 2
Highlighted
Samsung Moderator
Samsung Moderator

Re: Secure Folder disappeared on Samsung Galaxy Note 9

JUMP TO SOLUTION

Have you verified it is still active in the Settings? 

 

  • From the home screen, swipe up to access your apps.
  • Tap Settings.
  • Tap Lock screen and security or Biometrics and security.
  • Tap Secure Folder.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Asteroid

Re: Secure Folder disappeared on Samsung Galaxy Note 9

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Is it selected in your notification bar/quick access it should be highlighted in blue.

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