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Astronaut

Secure folder keeps popping up

When I unlock my phone or even chat get between apps the Secure Folder is constantly popping up. I have changed every setting I can think of and nothing helps. If I am on a call that requires me to press numbers for menu options it keeps minimizing the phone app to pop up the Secure Folder, over and over. This problem just started a couple of weeks ago. I've had the phone (S9 Note) for several months with no loo previous problems. I've even checked for viruses and reset all my data.

3 REPLIES 3
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Astronaut

Re: Secure folder keeps popping up

Samsung NEEDS to address this problem or I am done with this phone!!!!

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Comet

Re: Secure folder keeps popping up

Do you use secure folder? If not just disable it in settings>apps

 

If you do try turning off secure folder while your not using it from you notification panels quick settings.

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Astronaut

Re: Secure folder keeps popping up

Have You assign dedicated finger for secure folder? If so, when you use that particular figer to unlock your phone it will lead you to secure folder.

 

Athul

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