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Astronaut

Security policy prevent use of camera

Everytime I open my camera the screen is black and it closed with a message "Security policy prevent use of camera". Please help

1 REPLY 1
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Product Expert

Re: Security policy prevent use of camera

Hello G4q1jhA4T,

 

Is this a work device or setup with Exchange where policies may have been updated by your work or school?

If not:

  1. Go to Settings, More, Applications Manager, and tap the All tab

  2. Scroll down and tap on Security Policy Update

  3. Press Force Quit

  4. Press Clear Data

  5. Restart your phone

Give a try to this solution 1 step

Thanks.

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