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userZafeMJEmJJ
Constellation

Smart View never finds a TV

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When I launch Smart View, the display just spins and never finds any TVs.  I have had this issue in two separate locations with multiple TV types.  It worked several weeks ago.  I can't say for sure but I think it was prior to the last systems update which my phone says happened on August 3, 2019. 

My phone model # is SM-N960U1

Android Version 9

 

Any ideas?  

1 SOLUTION

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T-2-S
Astronaut

You have to connect both devices like a bluetooth device...

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You have to connect both devices like a bluetooth device but using smart view especially if you doing a new setup

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3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Smart View never finds a TV

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Have you updated your device recently?

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T-2-S
Astronaut

You have to connect both devices like a bluetooth device...

JUMP TO SOLUTION

You have to connect both devices like a bluetooth device but using smart view especially if you doing a new setup

View solution in original post

Reply
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userZafeMJEmJJ
Constellation

Re: Smart View never finds a TV

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It was a bonehead error on my side.  I had two issues

1) I finally checked to see that the Insignia TV I was trying with does not support screen mirroring.

2) I then went to another room and tried with another TV that is outfitted with a current Fire Stick and when I followed the instructions, it connected right away.  

 

So, my mistake. 

 

Apologies for causing unnecessary clutter.

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