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Constellation

Software Button is not there and unbale to use Samsung Pay

I buy Samsung note 9 2 days before from other person means its not a new one, after getting I noticed that there is no software update option in about devices, and secondly, my Samsung pay is giving me the error of modification in the software. I am also unable to connect with Samsung kies. Samsung kies says that unable to connect however its connecting Samsung DEx, please help me with it I am very worried. its Note 9 f,DS 128 gb

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Comet

Re: Software Button is not there and unbale to use Samsung Pay

Download this app from the play store:

 

Phone info

https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo

 

Under knox warranty void do you see 

0x0

 

If its different then you have a broken phone that someone has attempted to modify.

 

If you would like more information about knox i would recommend reading this

https://www.androidexplained.com/galaxy-note-9-knox-counter/

 

Hope this helps to determine what is wrong.

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