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Astronaut

Re: Has Anybody Else Not Received the Android 10 update?

Likewise

Till now I'm still running Android 8.1

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Constellation

No Android 10 yet?

I have an ATT Note 9 that I use on Cricket service and I don't have the OTA yet.

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Samsung Moderator
Samsung Moderator

Re: No Android 10 yet?

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Still no Android 10 update

Still waiting for the update on my unlocked note 9

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Cosmic Ray

Re: Still no Android 10 update

Who is your carrier....Also, have you tried via SmartSwitch app!?

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Constellation

Re: Still no Android 10 update

Same here. Unlocked note 9 still no update

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Astronaut

Re: Still no Android 10 update

Same here, not even a le to get it thru the beta

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Asteroid

Re: Still no Android 10 update

I have a s9+ that was updated weeks ago. Couldn't say when exactly. Mine is an unlocked version. I'm on the Verizon network.

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Samsung Moderator
Samsung Moderator

Re: Still no Android 10 update

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Cosmic Ray

Re: Still no Android 10 update

I saw online that TMobile is delayed are you on T-Mobile?

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