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useroYOaqsE9K4
Constellation

Swipe Up to Unlock Grey Screen

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Screenshot_20190508-151059_Kustom Lock.jpg

Is there a way to get rid of this screen, I have browsed these forums and many others. When I press the home screen button, my phone recognises my face but then this screen appears. It is very frustrating, I just want the phone to take me to my home page, I should not have to swipe to unlock my phone. I have disabled Google smart lock and disabled my trusted devices. I'm not really sure what else I should do. 

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Samsung Moderator
Samsung Moderator

Re: Swipe Up to Unlock Grey Screen

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Do you have any third party launchers or lock screens installed?

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5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Swipe Up to Unlock Grey Screen

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Do you have any third party launchers or lock screens installed?

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useroYOaqsE9K4
Constellation

Re: Swipe Up to Unlock Grey Screen

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I currently have nova launcher installed. 

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Samsung Moderator
Samsung Moderator

Re: Swipe Up to Unlock Grey Screen

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Does it occur if you disable Nova Launcher?

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useroYOaqsE9K4
Constellation

Re: Swipe Up to Unlock Grey Screen

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I think I found the issue, it was the Kustom KLWP, I deleted it and it seems to have gone for now. 


@SamsungGill wrote:

Does it occur if you disable Nova Launcher?


 

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Samsung Moderator
Samsung Moderator

Re: Swipe Up to Unlock Grey Screen

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Great! Please keep us posted. 

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