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user8RwEtORq8b
Constellation

The pen broke inside my phone

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Hello my phone pen broke in half and half is still stocked inside the phone, how can I get it out ? Does it have any warranty I just got the phone in december 2018

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Samsung Care Ambassador

Re: The pen broke inside my phone

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@user8RwEtORq8b Sorry to hear that your S-Pen Broke i would suggest reaching out to someplace like Best Buy or a Authrozied Repair Center to get the broken part of the pen removed you can use the links below to locate one @SamsungCole 

 


Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

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2 REPLIES 2
Samsung Care Ambassador

Re: The pen broke inside my phone

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@user8RwEtORq8b Sorry to hear that your S-Pen Broke i would suggest reaching out to someplace like Best Buy or a Authrozied Repair Center to get the broken part of the pen removed you can use the links below to locate one @SamsungCole 

 


Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

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userwC9WaTwFLS
Constellation

or you can hold it by the side and use the lower palm of...

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or you can hold it by the side and use the lower palm of your hand to give it a good tap on the left side of the bottom of the phone and it may slip out.

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