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Roberth_Lohan
Constellation

Update note 9 at&t

good night can you help me, because my note 9 is not updated currently has a security patch from March 2019 and is original from at&t

6 REPLIES 6
userd00Iu2uGaZ
Constellation

What is the mode?

What is the mode?

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Samsung Care Ambassador

Re: Update note 9 at&t

@Roberth_Lohan What sim card are you using? if you are using MVNO sim card you need to use the 4 National carrier to update the phone since your device is originally from AT&T. I can see your service SW provider is ATT/XAA/ATT the last three letters tells me the phone is originally from AT&T and the 1st and 2nd group shows your sim card provider and since it shows XAA on the 2nd group it tells me you are using one of the MVNO sim card which you need to be in supported network which is the national 4 carriers. Who is your provider?




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Honored Contributor

Re: Update note 9 at&t


@Roberth_Lohan wrote:

good night can you help me, because my note 9 is not updated currently has a security patch from March 2019 and is original from at&t


I have noticed something interesting on your screenshot.

 

Is this the baseband version you have now: N960USQS2CSGB?


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Roberth_Lohan
Constellation

N960USQU1CSC1

N960USQU1CSC1

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Roberth_Lohan
Constellation

Telcel

Telcel

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Honored Contributor

Re: Telcel


@Roberth_Lohan wrote:

Telcel


Product code TCE from Mexico (Telcel)? - Is that what you use?


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