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userofnqxjeBqW
Asteroid

Wallpaper

When I set my lockscreen and wallpaper, I set both the same, but now the lock screen wallpaper keeps defaulting back to a Samsung wallpaper and as much as I try and change it back, after an hour or so, it'll change itself back to the Samsung one. It's getting really annoying.

10 REPLIES 10
Samsung Moderator
Samsung Moderator

Re: Wallpaper

Is the wallpaper a photo from the Gallery or Samsung Wallpaper? Have you verified it is compatible with your Android version?



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userofnqxjeBqW
Asteroid

Re: Wallpaper

Yes, I used them for the last year from my gallery, and no matter what I do, it still changes back.

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Samsung Moderator
Samsung Moderator

Re: Wallpaper

@userofnqxjeBqW Have you made sure that your phone is up to date on its software?

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userofnqxjeBqW
Asteroid

Re: Wallpaper

Yes, all software is up to date... Still happening

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Mohammadalhrob
Asteroid

Re: Wallpaper

try to rest all settings

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Samsung Moderator
Samsung Moderator

Re: Wallpaper

Have you tried wiping the cache partition on your device?


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userofnqxjeBqW
Asteroid

Re: Wallpaper

Clearing cashe didn't work.. Probably have to do a hard reset at this stage...

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Samsung Moderator
Samsung Moderator

Re: Wallpaper

@userofnqxjeBqW Do you use a launcher on your phone or have you had one installed recently?



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userofnqxjeBqW
Asteroid

Re: Wallpaper

I use Microsoft Launcher.. Have been for years, and there was never a problem.. It's just annoying, not life or death or anything, just bugging me

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