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Cosmic Ray

Webm doesnt work

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So I've had this note 9 for a while and it has been unable to play webm files online I can't wat h anything... does anyone know how to fix it 

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Samsung Moderator
Samsung Moderator

Re: Webm doesnt work

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The webm codec is a fairly new development from Google. You can play these videos in several players, but it appears that support for the mobile browsers is slow to be developed. You can try some different browsers from the Play Store, like Chrome or Opera to see if they have the updated codec yet, but we are waiting on the developers to provide this support.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Samsung Moderator
Samsung Moderator

Re: Webm doesnt work

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@Ima bird akwaa; Is this a third-party application? I recommend running the phone in Safe Mode to see if you still experience this issue. If this is a third-party app it will not function in Safe Mode. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Cosmic Ray

Re: Webm doesnt work

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No it's the app internet the one that came with the phone

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Cosmic Ray

Re: Webm doesnt work

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No it's the app internet the one that came with the phone

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Samsung Moderator
Samsung Moderator

Re: Webm doesnt work

JUMP TO SOLUTION

The webm codec is a fairly new development from Google. You can play these videos in several players, but it appears that support for the mobile browsers is slow to be developed. You can try some different browsers from the Play Store, like Chrome or Opera to see if they have the updated codec yet, but we are waiting on the developers to provide this support.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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